Get a tracked answer from the operating queue.
Use this form for checkout-email mismatches, source questions, delivery issues, privacy requests, or billing help.
Before you send
For paid-access issues, include the email used at Stripe checkout, the product purchased, and the approximate charge date. Do not include a full card number, password, government identifier, or sensitive bid credential.
Delivery and approval help
Include the solicitation number and describe the requirement, source link, evidence gap, or QA note involved. Bid Factory support can correct the workspace record but cannot approve or submit a proposal for your company.